Legal
The rules the studio holds itself to.
Eleven documents, written in plain language rather than borrowed boilerplate. Each one describes what actually happens: the vendors named are the vendors the software calls, and the cookies listed are the cookies the site sets. If a practice changes, the document changes with it.
Last updated: 8 September 2026
- 01Privacy PolicyWhat the studio collects, why, where it is stored, how long it is kept, and how to have it deleted.Everyone
- 02Terms of UseThe terms that govern browsing this website. Not a contract for work.Anyone using the site
- 03Client TermsThe standard terms behind a project: scope, payment, ownership, revisions, support, and what happens if it ends early.Clients
- 04Edition & Template LicenceWhat a buyer receives when they claim a Digital Edition or a concept template, and the one-sale promise behind it.Buyers
- 05Refund & Cancellation PolicyHow project payments, cancellations, milestone payments, third-party costs, and refund requests are handled.Clients
- 06Cookie PolicyEvery cookie this site sets, named individually. There are no advertising or analytics trackers.Everyone
- 07Sub-processorsThe named third parties that can touch data on the studio's behalf, what each one does, and where it is.Everyone
- 08Security & DisclosureHow the studio protects accounts and client work, what it does not claim, and how to report a vulnerability.Everyone
- 09Accessibility StatementThe standard this site is built to, the parts that are not there yet, and how to report a barrier.Everyone
- 10Acceptable UseWhat may not be done with this site, the client workspace, or anything the studio hosts.Anyone using the site
- 11AI DisclosureWhere the studio uses AI, what it is allowed to see, what it can change, and what is never sent to a model.Everyone
Which one applies to me
- Reading the site. Terms of Use, the Privacy Policy, and the Cookie Policy.
- Working with us. Client Terms and the payments policy, alongside the proposal you signed. The proposal wins where they disagree.
- Buying an Edition or template. The licence and the payments policy.
A note on these pages
Silvanè Studios is a small independent studio in Ontario, Canada. These documents are written to be read, not to be impenetrable, and they avoid claiming certifications the studio does not hold. If something here is unclear or looks wrong, say so and it gets fixed: hello@silvanestudios.com.